What's new

Customers Receiving their Apple Watches are Being Offered Online Personal Setup Appointments


News Team
Nov 27, 2012
Reaction score
apple online setup apple watch.png

Apple has started informing Apple Watch pre-order customers whose products have already arrived that they can get help setting it up in “the comfort of their own home.” Apple is offering a new online “Personal Setup” service which is a video session where Apple Watch owners can get instructions on setting up their device. Here's how the email Apple sent out sounds like:

"Dear customer,

Your Apple product will be arriving soon. Once you have it, we can help you get started right in the comfort of your own home with online Personal Setup. It’s a video session where we show you how to set up your Apple product, walk you through some key features, and answer your questions.

You’ll need your Apple product*, a high-speed Internet connection, and computer or iPad to view live video.
Of course, you can always visit an Apple Store and request a Personal Setup session with a Specialist. Thank you for choosing Apple."

You should know that personal setup is available in-store, as well, you will still have to make a store appointment prior to that. Recently, some customers have began receiving shipment notifications that their Watch would be arriving earlier, and this seems to prove that Apple has solved some of its problems with the supply chain.

Source: Apple

Most reactions