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Cell service dies when trying to use the lighting av adapter

mestes69

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Hey guys,
I have the iPhone 6s Plus, bought the original apple av adapter, have a apple made charging block that the lighting cable hooks into for charging. I have a new hdmi cable. Everything is new except my phone. When I plug in my phone my cell service dies (NO SERVICE). I’m trying h the o use the adapter to watch movies and tv shows on websites that stream shows. I can’t even get y to a website because my cell service dies. What am I doing wrong?
Thanks in advance for everyone’s help
Mike
 

bear7962

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Could be the position of the phone that causes the loss of cell servic. I know I can walk through my house and the number of bars change. Would WI-FI be available? I usually use that when using the AV adapter.
 

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