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Can't change email alert tone on 5s

APX7000

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Have a 5s which I made a few ringtones myself. I can change any alert tone for anything on the 5s except for the email alert tone. Tried to set email alert to a iPhone stock tone, and it doesn't change from the original one I assigned a year ago. When I change to a different alert tone, it doesn't change the sound from the original one set up long ago. I set it to the "swoosh" sound and it doesn't change, even though the swoosh sound is checked.

I have 3 email accounts setup on the 5s. One email account is shut off, while the 2 are active.

Any ideas why this is happening? Can't change only the email alert tone. All other sounds can be changed.
 
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APX7000

APX7000

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Solved the problem.

Had to go to the notification center and select each email account and there is the option to select the alert tone.
 

scifan57

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I'm glad you solved the problem. Thanks for posting the solution, it may help others with the same issue.
 

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