BaronVonBeans
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- Joined
- Jan 7, 2012
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I just got mine for the 4s, but I have a few small issues and I was wondering if I could get some feedback.
Please bear with me, as I will try to describe this as best as I can. While holding the iPhone upright, in the upper left hand side of the case, in between the silence toggle and headphone port, it seems the silicone was "bent" during cooling, as this is resulting in a small gap between the silicon and the hard plastic shell on the front on the phone, in the same area. Are your Defender cases similar, iPhoneforum community?
Also, on the opposite side of the phone, but still at the top, it appears as though something was pressing on the case during cooling too, as I have hard indentations on the case, and part of it extends over the the front as well.
I purchased the case new from Amazon. It was sealed when it arrived, and I have not dropped it once. Am I being too much of a nit picker, complaining over things like that? I am tempted to send a message to their customer service, because I saw another user say his case was replaced by emailing their CS dept, stating his screen protector on the case was scratched. I just feel that for all that the case is supposed to be, it should fit snug 100% around the phone, in addition to it being free from "blemishes" when the item is brand new.
If you have the time, please let me know what you would do if you were in my situation. I also have pics, if anyone would like to see.
Thanks in advance!
Please bear with me, as I will try to describe this as best as I can. While holding the iPhone upright, in the upper left hand side of the case, in between the silence toggle and headphone port, it seems the silicone was "bent" during cooling, as this is resulting in a small gap between the silicon and the hard plastic shell on the front on the phone, in the same area. Are your Defender cases similar, iPhoneforum community?
Also, on the opposite side of the phone, but still at the top, it appears as though something was pressing on the case during cooling too, as I have hard indentations on the case, and part of it extends over the the front as well.
I purchased the case new from Amazon. It was sealed when it arrived, and I have not dropped it once. Am I being too much of a nit picker, complaining over things like that? I am tempted to send a message to their customer service, because I saw another user say his case was replaced by emailing their CS dept, stating his screen protector on the case was scratched. I just feel that for all that the case is supposed to be, it should fit snug 100% around the phone, in addition to it being free from "blemishes" when the item is brand new.
If you have the time, please let me know what you would do if you were in my situation. I also have pics, if anyone would like to see.
Thanks in advance!