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MarketWatch reports today that AT&T's chief executive, Randall Stephenson, told an investor conference sponsored by Goldman Sachs that even if AT&T loses its exclusivity deal with Apple, he believes that it will still keep many of the customers it has gained because of the iPhone, because so many of them are locked into AT &T with long-term contracts and therefore won't be able to just ditch AT&T and head off to another carrier.
"If you look at the iPhone base, about 80 percent is either on a family-talk plan or in a business relationship with us," Stephenson told the conference. "Those customers tend to be very sticky. They don't churn very frequently."
Source: MarketWatch