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Apple ID PW change

Henfield

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Joined
Apr 18, 2018
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Here’s the situation. My in-laws were both Apple fans. Both with iPhones etc.

This can’t be a new problem. They had an isp that no other family member has. Their Internet was canceled after they died in August.

Is there any way we can change the Apple ID password of the iPhone and iPad without access to the email?
 
If you know the email address, use the Apple Support app on one of your Apple devices.

Open the app, go to “Passwords & Security”:
51D10609-0AD1-4F3B-8CFD-BA914C81ED44.jpeg

Select “Reset Apple ID password”
93627F7D-E3C6-48D9-BC27-CD9E07208568.jpeg

Tap “Get Started”:
B9CCD082-F192-4150-9FC1-9617CDD55D58.jpeg

Choose “A different Apple ID”, if your own ID is visible there:
93758FC6-FEA4-44EB-BC6B-8A360DAD84A7.jpeg

Then follow the instructions.

If this doesn’t work, you might have to contact Apple Support or visit the next Apple Retail Store.
 
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