I've realised the ringtones for SMS messages and Viber aren't soundng when the phone is locked (probably why I never hear them!)
In "notifications" for "Messages" I have "Alerts" as the style, a text tone set, and "View in Lock Screen" turned on. It does indeed show the alrts, but I need the ringtone to sound - (bit useless having a phone that doesn't ring!) In "Sounds" I have "Lock Sounds" turned on, but I've just watched a new alert for a message appear on the screen, and the text tone didn't sound.
Any ideas? There isn't an option in "notifications" for the tone to sound in lock screen.
Many thanks
In "notifications" for "Messages" I have "Alerts" as the style, a text tone set, and "View in Lock Screen" turned on. It does indeed show the alrts, but I need the ringtone to sound - (bit useless having a phone that doesn't ring!) In "Sounds" I have "Lock Sounds" turned on, but I've just watched a new alert for a message appear on the screen, and the text tone didn't sound.
Any ideas? There isn't an option in "notifications" for the tone to sound in lock screen.
Many thanks