not working

hi, my earpiece speaker isnt working, tried the noise cancelling on and off, and a settings reset. got a new speaker and fitted that but still no joy. could there be something else i'm missing? thanks in advance Richard

iPhone 6s Problem I first noticed this problem last night when I went to use Soundhound - it had disappeared from its folder! Then I found that other apps had gone too - many being Sound or Media related e.g. BBC iPlayer, Youtube and Spotify. Chrome has also gone. If I go to the App Store to...