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  1. mattguy10

    A faceID question

    Are you enabling Face ID from within the apps themselves? For example, Credit Karma:
  2. mattguy10

    White or Black iPhone front?

    Yeah I’m aware that none of them have a white bezel currently, but I’m a visual person so before saying that I wouldn’t like it, I’d have to see what it would look like first. The notch would definitely stand out a lot more, but everyone is different. A lot of people may think it’s ugly, while...
  3. mattguy10

    White or Black iPhone front?

    Before the iPhone X, I liked the white. With the small bezel around the screen on the X/XS, I don’t think it makes a difference to me anymore, but I’d have to see one with a white bezel to give you my final answer.
  4. mattguy10

    App Store Update

    Just try deleting the Apple Store app and then re-download it. This will install the current version.
  5. mattguy10

    iCloud storage

    Yeah it really isn’t that bad. I’m still ok at the 5 GB for free, but if I ever need to upgrade I will. I’d rather pay $12/year then to have my phone crash and I haven’t done a backup in a long time. The small amount of $ is nothing compared to the frustration that could cause. For a quick...
  6. mattguy10

    iCloud storage

    For $11.88/year plus tax if applicable, you could have an additional 45 GB. Most people will spend that much on coffee in less than a week. For $35.88/year plus tax if applicable, you could have an additional 195 GB. Not so bad if you look at it that way IMO.
  7. mattguy10

    iPhone 5S doesn't indicate when SIM card is removed

    Well it seems that you have tried everything and it looks like it may be time for a new phone. Good luck with the new one if you end up going that route.
  8. mattguy10

    iPhone 5S doesn't indicate when SIM card is removed

    Check under iPhone Storage (might say Storage & iCloud Usage for iOS 10) in Settings > General and see if you see iOS 11 in the list that populates and if it’s there, tap it and delete it. It’ll look something like this after you tap it: Sometimes the failed iOS update file gets stored on...
  9. mattguy10

    iPhone 5S doesn't indicate when SIM card is removed

    Did you try doing the update over the air through the phone settings before trying to update with iTunes?
  10. mattguy10

    iPhone 5S doesn't indicate when SIM card is removed

    After each of these steps, check to see if your issues are resolved before moving on to the next step: First try a hard reset by holding the home & sleep/wake buttons simultaneously until phone turns off and Apple logo appears. Next try resetting your network settings (this will require you to...
  11. mattguy10

    FLASHLIGHT HELP

    When you swipe up from the bottom (swipe down from top right on iPhone X), you access Control Center which contains the flashlight as long as you have it enabled in Settings > Control Center > Customize Controls.
  12. mattguy10

    email issues

    Have you tried going into Accounts & Passwords in Settings, tapping the account you want to delete and then tap Delete Account?
  13. mattguy10

    I forgot PASSCODE on brand new iphone so i connected it to old used laptop..

    Your phone is fine. When you select restore in iTunes, a fresh copy of the latest iOS is downloaded (currently 11.2.6) and is installed on your phone after it is wiped clean during the restore process. Depending on your internet connection and download speed, it can take a little while to...
  14. mattguy10

    Stop Media from turning off when screen goes off.

    What app(s) are you using when this happens?
  15. mattguy10

    Why do I have SO many contacts when I try to send a text?

    And there may be an answer in the future,(doesn’t seem to be one currently) and that’s why the Apple iPhone feedback page was suggested so if enough people dislike the same thing, Apple could make an adjustment. The squeaky wheel gets the oil! Be one of those squeaky wheels and leave feedback...
  16. mattguy10

    Why do I have SO many contacts when I try to send a text?

    J.A. offered you a suggestion and it’s up to you whether or not to utilize it. We are not Apple or miracle workers, we are volunteers that try to help and make the user experience as smooth as possible when people like you come here and ask for help. If you don’t want to try out suggestions...
  17. mattguy10

    I want to factory reset trusted device iphone x

    Honestly, to ease your mind, why don’t you give Apple a call and explain your situation to them. They most likely will have the best answer for you for what to do in this situation. If you do call them, please let us know here what the outcome was, so we can help others in the future may the...
  18. mattguy10

    I want to factory reset trusted device iphone x

    No problem and good luck! If I find the answer, I will report back here. [emoji2]
  19. mattguy10

    I want to factory reset trusted device iphone x

    I apologize. I just read this myself. I created my Apple ID long before iOS 10.3 so I didn’t realize that was a factor. I have never run into the issue you’re having because I also have a MacBook Pro that can be sent a six digit code to allow me to sign into my iPhone with my Apple ID after a...
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