Ok thank you all!

Where do I find one of those? lol Should I literally type in apple store genius bar to see if theres one in my area?

It is connecting to Itunes each and everytime showing the phones serial number-but somewhere near the end the serial # starts showing n/a

Apple did nothing but make me try a hard reset-like 5 times. Then said go take it to be fixed and I can't afford it right now. Itunes and the computer do recognize the phone-then about halfway through the reset the serial number comes up n/a

Yes, i've tried different cords and different computers too. the error code I always get is 9

Hi, brand new here and trying to fix my daughters Iphone 6. already been through Apple support more than 3 times and they were no help. I keep getting this same error each and everytime I try and restore. "iphone could not restore, Iphone not found" what does that mean???? I want to fix this...