Wow, first time joining a forum that asks people to introduce themselves. I am already a fan! So... hi! I am an ex-Apple Store employee who was on a support team that focused on the iPhone back when the 5 was still in production. I left just after the iPhone 5S/5C release and have since moved...

The Apple Store can definitely diagnose what is going on with your phone and give you an idea of what it would take to fix it. But first, there are a few easy things you can do to make sure its not your charging port. The first big one is cleaning! You'd be surprised how much blocked up lint you...

Here is my problem with upgrading to the iPhone SE: no one will sell me one. I'm pretty frugal (read: cheap) so I tend to buy things used. I waited the appropriate amount of time for the SE to start showing up on reseller sites but there haven't been any in stock. In a moment of weakness, I...