Lucas, I am disappointed to share that it's been 114 days and Apple is still unable to fix the problem. Three days ago, Apple called and suggested I perform a clean update of my iPhone6 to iOS 9.3 to see if it will fix the problem. Honestly, I was quite reluctant to do so in view the number of...

Dear J A, Thank you for your sharing and suggestions. On the sign in and sign out option, I have done this with the Apple Consultants so many times till I could not even sign in to my iCloud account at one point in time as it does not recognize my Apple ID or password. During the last full...

Dear Bob, Many thanks for your sharing. I will try out the bluetooth option and see if it works. However, I have no intention to buy or carry a bluetooth keyboard around just because something is not working with the phone or iOS 9.2. Thanks again!

Dear all, I am writing to seek help from the community and hope some of you may be able to give me some assistance. I have an iPhone 6 and since I upgraded to iOS 9.2 back on December 10, 2015, I have encountered problem signing in to my iTunes account on my updated iPhone6. Everything works...