Touch ID requesting passcode

Discussion in 'IPhone 6S' started by Fatmax, Jun 22, 2018.

  1. Fatmax

    Fatmax New Member

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    Hi, I wonder if someone can help, every so often my iPhone asks me to enter my passcode to enable Touch ID. This can normally happen when Touch ID has already been enabled. Is this normal?
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Perfectly normal. You’re asked for your password after resetting the iPhone or you’ve not used Touch ID for a while. It also happens if Touch ID has failed too many times in a row.
     
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  3. Fatmax

    Fatmax New Member

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    Hi, Thanks for your reply. I use Touch ID each time l access my iPhone and l I’ve not reset my phone either which is why I’m concerned it’s asking for my passcode. Are you able to clarify further? Regards
     
  4. carolineM

    carolineM Well-Known Member

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    Sometimes your fingers may be extra dry or slightly damp after just washing and may not be recognised, so you will have to put your Passcode in.
     
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  5. J. A.

    J. A. Super Moderator Staff Member

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    You have to enter the passcode after restarting the iPhone; when the passcode hasn’t been used the last 6 days and the device has not been unlocked for more than eight hours.
     
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  6. Fatmax

    Fatmax New Member

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    Thanks for your reply, however is it ever possible for someone to manipulate the passcode and Touch ID without having access to the phone? it might seem a bit far fetched but l was wondering if that’s a possibility?
     
  7. J. A.

    J. A. Super Moderator Staff Member

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  8. DaveM

    DaveM Active Member

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    Mine does the same thing occasionally. No good reason that I can discern, it just suddenly requires my passcode instead of allowing me to use touch ID. In fact, it did it to me this morning. Probably happens once a week or so on average. I don't think it's abnormal or out of the ordinary.
     
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  9. Fatmax

    Fatmax New Member

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    Thank you all for your help
     
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  10. scifan57

    scifan57 Super Moderator Staff Member

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    You're welcome.
     
  11. J. A.

    J. A. Super Moderator Staff Member

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    Glad to help. :)
     
  12. zstairlessone

    zstairlessone Well-Known Member

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    There are days that all 4 of my Touch ID iOS devices require me to enter my passcode, even if I have used it them the day before, at the first touch. Don't know why, I just live with it.
     
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  13. APX7000

    APX7000 Active Member

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    My iPhone does this occasionally, even though I use it all the time. It’s to the point occasionally I’ll unlock it with fingerprint and an hour later it wants me to put in my password.

    Here’s my theory. Apple does this on purpose even if your a heavy iPhone user and use your phone all day and night..... if Apple never asked for your passcode, you may forget it. So I’m cool with it asking me once and a while so it’s not forgotten. Just my two cents
     
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