syncing iphone 4 with itunes on windows 10

Discussion in 'iPhone Help' started by slideroni, Nov 14, 2017 at 1:12 PM.

  1. slideroni

    slideroni New Member

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    When I try to sync, I get a message that the device is disconnected or not responding. New laptop, just downloaded iTunes, so that should all be up to date. Please give me a hint.
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Have you tried the other USB ports on your computer or tried a different cable?
     
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  3. slideroni

    slideroni New Member

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    Yes, 2 cords, three ports. I get the message, then a window that says copying, but it never progresses. Thanks.
     

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