Stuck Backing Up

Discussion in 'iPhone Help' started by Grungir, Nov 23, 2011.

  1. Grungir
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    Grungir New Member

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    I have a 4S and I have been having an issue with syncing my phone to Itunes..during the sync it gets stuck at the backing up. I have searched and found several threads about the problem..but have ne seen any solutions. Any help would be greatly appreciated.
  2. xrayeyes
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    xrayeyes Moderator Staff Member

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    Have you tried disabling your firewall and antivirus?
  3. Grungir
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    Grungir New Member

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    I just turned off my antivirus.,.,firewall was already down..should i try and restart itunes with it off? Also..sometimes takes several tries for itunes to see my phone.
  4. xrayeyes
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    xrayeyes Moderator Staff Member

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    Yeah, it certainly won't hurt to restart it. Also another trick to try first off with many issues is to do a "hard reset". Hold the off button and the home button down at the same time until the apple logo appears. Then let them go and let it reboot. This is done while not hooked up to iTunes though.
  5. iPhone4SVerizon
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    iPhone4SVerizon New Member

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    Try restoring it and redownloading itunes. Thats what fixed mine
  6. iPwnN00bs
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    iPwnN00bs New Member

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    Does phone have to be on charge all the time?
  7. iPwnN00bs
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    iPwnN00bs New Member

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    ???????
  8. iCrank
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    iCrank Member

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    No.

    إيكرانك...المسطرة

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