Sim carrier not supported in iPhone 5

Discussion in 'General Carrier Discussions' started by 2003babaz, Mar 3, 2018.

  1. 2003babaz

    2003babaz New Member

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    9D70B39E-FD13-4DC5-8976-7229BF8F71AA.jpg I mistakenly reset my fully operated iPhone 5 afterwards on sim requirement, it showed not supported whereas before appearing into it , it shows signals of sim carrier . But now its locked.
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    That’s the message you see when your iPhone is locked to a different carrier than the one that issued your SIM card. You’ll have to get whatever carrier it’s locked to to unlock it.

    Did you at sometime in the past have the iPhone unlocked? If so, was it unlocked by the carrier it was locked to?
    If it was unofficially unlocked, that might explain what happened.
     
    Last edited: Mar 3, 2018
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  3. 2003babaz

    2003babaz New Member

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    It was officially unlocked and earlier I been using my US sim , later I kept using Pakistan’s sim.
    Since, it was not in use for pretty much time.
    Before going to
    Reset it this time, I made new Apple ID and other social media stuff like Whatsapp, Viber and also received regular voice calls on it
     
  4. 2003babaz

    2003babaz New Member

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    I didn’t know what seriously went wrong, many times, I go for resetting my iPhones. But what made it carrier locked, its question for me.
     
  5. scifan57

    scifan57 Super Moderator Staff Member

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    Do you live close enough to an Apple Store to the the iPhone in for a Genius Bar appointment? They could run a diagnostic to see if there may be a hardware fault that's causing the problem.
     
  6. 2003babaz

    2003babaz New Member

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    No, I’m Pakistan based. How can I can overcome this problem?
     
  7. scifan57

    scifan57 Super Moderator Staff Member

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    Can you contact the carrier it's locked to and ask to have the phone unlocked?
     
  8. 2003babaz

    2003babaz New Member

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    No I can contact the carrier
     
  9. zstairlessone

    zstairlessone Well-Known Member

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    I'm confused, it sounds like you have a contract with a cellular provider for service yet you cannot contact them. Am I missing something?
     
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