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Phone Won't Backup To iCloud

5er driver

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Aug 11, 2010
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My 4S and previous 4 won't backup to iCloud. I have the backup switched on in Settings. The screens below always say "There was a problem completeing the backup. Please try again later. Last Backup: Never" and "Last Backup Incomplete". When I tap "Backup Now" I get the same results. The status bar shows there is 600 MB in storage in iCloud. Can anyone see or figure out what I'm doing wrong?

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Make sure you have "Back up to iCloud" checked off on your iTunes main screen and hit sync before you try doing a backup again. This may be the root to all your problem
 
Thanks, Jeff. I'll do that and reply back after I try that.

Sent from my iPhone 4 using iPF.net
 
Jeff, I followed the procedure you recommended but I still have the problem.
Also, I have another iCloud problem.
My iCloud @me.com mail account doesn't work. When I check the inbox I get a prompt that says the user name or password are incorrect. See the 1st screen shot below. When I re-enter the password it is accepted as per all the checkmarks as shown in the 2nd screen shot below. Then when I go back to check the inbox I get the same prompt again telling me the username or password is incorrect. What's going on here? Can anyone help? iCloud just does not function for me at all.

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Sent from my iPhone 4 using iPF.net
 
Winlinyin, I'll try that, I just deleted the account. I can't get to the iTunes part before tomorrow night. I'll report back.
Thanks.

Sent from my iPhone 4 using iPF.net
 
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