On-Hold Music

[Jim Becher]

Wow. Googling results are very confusing on this topic. When I have someone call me and I need to put them on hold for some reason is there any way I can let them listen to "On-Hold" music? I don't think there is anything native to an iPhone 11 that will do this. Is there an app available that will?

 

[carolineM]

Wow. Googling results are very confusing on this topic. When I have someone call me and I need to put them on hold for some reason is there any way I can let them listen to "On-Hold" music? I don't think there is anything native to an iPhone 11 that will do this. Is there an app available that will?

Any on-hold music would have to be supplied by the call provider.

 

[Jim Becher]

Any on-hold music would have to be supplied by the call provider.

Please explicitly define "Call Provider"

 

[carolineM]

Please explicitly define "Call Provider"

The company that provides your mobile phone calls and data and often your WiFi too.

 

[Jim Becher]

So how would my provider (Consumer Cellular) know when I put someone on hold?

 

[carolineM]

So how would my provider (Consumer Cellular) know when I put someone on hold?

The person you put on hold will still be connected to your call, albeit muted.

 

[Jim Becher]

Sorry but something is not making sense. I have an iPhone 11 and my provider is Consumer Cellular. When someone, anyone, calls me and I put them on hold I want music to play to them until I take them off hold. Does that explain the situation any better?

 

[Bkdodger]

I don't believe there's a way to have music play for the person while on hold..

 

[carolineM]

I don't believe there's a way to have music play for the person while on hold..

As stated earlier, any music would have to be supplied by the call provider.

 

[Jim Becher]

As stated earlier the provider has nothing to do with it. The provider has no way to know when I put a call on hold. If you don't know the answer please don't respond.

 

[carolineM]

As stated earlier the provider has nothing to do with it. The provider has no way to know when I put a call on hold. If you don't know the answer please don't respond.

Of course the provider can tell you have a call on hold. In fact, certain providers will, for a fee, provide music.

 

[Ledsteplin]

As stated earlier the provider has nothing to do with it. The provider has no way to know when I put a call on hold. If you don't know the answer please don't respond.

Carriers provide many services, including voicemail. Apple does not provide that. Check with your carrier about on-hold music. I don't think my carrier offers that.