No one can hear me on my new iphone5

Discussion in 'iPhone 5' started by m_james, Nov 4, 2012.

  1. m_james
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    m_james New Member

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    I have to know if other people are having this problem. I am getting complaints that nobody can hear me on my new iPhone 5. Seems to be worse when I am in my car or anywhere with background noise. I took it to the apple store today and they gave me a new phone and this one has the same problem. I am going crazy. So frustrating. I never had this problem with my old iPhones.

    People on the other end say I sound muffled or like I am holding the phone really far away.

    Anyone else having this issue?
  2. Bula
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    Bula New Member Staff Member

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    Are you using a cover on your iPhone...?
  3. m_james
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    m_james New Member

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    Yes, I am using a otter box cover. I guess I will remove the cover and see if that makes a difference
  4. chubaka
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    chubaka New Member

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    I am using an otter box defender with the i5 and I have had no complaints at all. Just got it 2 days ago though.
  5. j joy j
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    j joy j Member

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    I haven't had any issues at all and I've had mine since release day. I, too, have used the Otter Box Defender while on the phone with no issues although I don't use it anymore due to finding a better set up.
  6. Frank45
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    Frank45 New Member

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    My wife and I were having the same problem with our new iphones5 . The I saw somewhere that I could test my sound by calling into Skype test call. There your voice is recorded and played back so you can hear how it sounds. I think we were just holding the phone away from out mouths.
  7. m_james
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    m_james New Member

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    Update ---

    I updated the OS and then had AT&T reset my SIM card. That appeared to work for a day but the very next day the sound was horrible again to callers on the other side. I was ready to return the phone so I went back to AT&T and they put a new SIM card in it. So far, that appears to have solved the issue. Finally people can hear me clearly. It has only been 1 day so I will continue to test and if anything changes, I will date this post.
  8. Aceunderfire
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    Aceunderfire New Member

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    I have an otterbox defender on my i5 and I have the same complaints from people when I hold the phone with my shoulder. However the two people that complain about it are iPhone 4S users.
  9. chubaka
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    chubaka New Member

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    I have had my i5 sprint for about 9 days inside an otter box defender with absolutely no complaints from anyone about sound quality, even when I hold the phone further away.
  10. Aceunderfire
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    Aceunderfire New Member

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    Yea everybody hears me great too exempt for my 2 brothers who both have i4s. They only have issues hearing me when I hold the phone with my shoulder. Lol maybe my fat cheeks just cover the mic.
  11. ucozer
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    ucozer New Member

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    Try to remove the cover :phone:

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