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mail problem

Tonycovers

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For reasons beyond me after recent update I am unable to get or open more than one page of an email attachment ie if letter is 3 pages long can only view page 1.
Any suggestions?
 
Welcome to iPhone Forums, Tonycovers!

Do you use the built in Mail App?

If not, remove the app from your device and reinstall it afterwards. Maybe that will help.

If it's the Mail app:
Force close the app - double tap the Home button to show the App Switcher. Then slide the thumbnail below the app icon towards the top of the screen.
Reboot/force start your iPhone. Press and hold Home and Power button simultaneously until you see the Apple logo. As soon as it's visible, let go of both buttons. Your iPhone will power up on it's own.
Another option would be to remove the email address which causes the problem, and then set it up again on your iPhone.

Hope that helps.
 
Welcome to iPhone Forums, Tonycovers!

Do you use the built in Mail App?

If not, remove the app from your device and reinstall it afterwards. Maybe that will help.

If it's the Mail app:
Force close the app - double tap the Home button to show the App Switcher. Then slide the thumbnail below the app icon towards the top of the screen.
Reboot/force start your iPhone. Press and hold Home and Power button simultaneously until you see the Apple logo. As soon as it's visible, let go of both buttons. Your iPhone will power up on it's own.
Another option would be to remove the email address which causes the problem, and then set it up again on your iPhone.

Hope that helps.
 
Try removing the account, and reinstalling it.

Do you have a second account set up on your iPhone? If so, send the same email to the other account, see if this behaviour consists. Or ask the sender to send the same email to your other account. If it's different there, then your Outlook account is the reason for your issue. Maybe you'll have to change a setting online (browser).
 
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