Iphone4 stopped working

Discussion in 'iPhone Help' started by marnoldi, Jul 7, 2010.

  1. marnoldi
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    marnoldi New Member

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    it was fully charged last night, when i tried using it this morning it would not power up. i charged it again for 7hrs , nothing doing - the hard reset (press home & on switch together did also not work. i connected to Itunes & did not recognize my phone - pretty bad as i had the phone only for 1 week. Anyone have a similar problem ?
  2. DannyBoy
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    DannyBoy New Member

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    **After this step you will havetoo re-load the OS thru iTunes**


    To put the iPhone into DFU mode so you can do an iTunes firmware restore follow these steps:

    Step One
    Open iTunes and connect the iPhone to your Mac.


    Step Two
    Press and hold the Home button and the Sleep/Wake button at the same time.


    Step Three
    After exactly 10 seconds release the Sleep/Wake button. Continue holding the home button until you iTunes pops up a message telling you that it has detected an iPhone in recovery mode.


    The iPhone screen will remain black.


    NOTE***: It may take a few attempts to get your iPhone into DFU mode. Generally, I hold down both buttons then release the Home button just before I think the Apple logo would appear. If you are still holding both buttons down and you see the Apple logo you are holding them down for too long!
  3. SF-RR7
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    SF-RR7 New Member

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    Another step learned Thanks D Boy. So did it work Marnoldi???
  4. SF-RR7
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    SF-RR7 New Member

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    U Mods should put all these kind's of Helpful info on a Sticky for Trouble Shooting.
  5. taeksoo
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    taeksoo New Member

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    Why not just take it back and get a new one?
    You said it's only been 1 week.
    I think they will have you give you new one within 1 month... right?
  6. SF-RR7
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    SF-RR7 New Member

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    Yes. You have a 1yr Warranty. Correct me if I'm wrong
  7. DannyBoy
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    DannyBoy New Member

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    Sure, but if it's just a glitch in the firmware why go to all the trouble of returning it when you havetoo restore anyway? These are steps an apple tec will go thru with you over the phone before they recommend you return it.
  8. ITS ME DAVID
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    ITS ME DAVID New Member

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    I don't think those steps are gonna help
    Him since his device doesn't turn on no matter what.
  9. marnoldi
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    marnoldi New Member

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    update- went to apple store & they woke up my "sleeping beauty" all working again
  10. ITS ME DAVID
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    ITS ME DAVID New Member

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    Haha did they tell u the problem.
  11. Unleashed
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    Unleashed Administrator Staff Member

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    excellent ! finally working iphone again. im interested also what was it?
  12. marnoldi
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    marnoldi New Member

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    "did they tell u the problem" , just that it went into hybernation
    strange, it's not even winter
  13. Unleashed
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    Unleashed Administrator Staff Member

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    Lol strange
  14. marnoldi
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    marnoldi New Member

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    it happened again yesterday 3 times , i finally got hold of apple & they told me its probaly hardware failure & have put a new phone aside for me to change out at one of their stores
  15. GargantuanRoller
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    GargantuanRoller New Member

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    Ahh, apple you gotta love 'em, except they suck massive dick most of the time by back-ordering everyones phones because theyre in SUCH high demand.
  16. RyanJMB
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    RyanJMB New Member

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    Nice bit of information there DB, will keep it handy incase i should ever need it :)
  17. adro191
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    adro191 New Member

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    I had the same problem, i charged my iphone till it was 100% then went to bed, next morning my iphone wouldnt start at all. so i followed these steps and it woke up. i was about to get mad, because just last week i had my iphone replaced cause the camera wasnt doing autofocus...

    apple said that the ios 4.2 is going to fix all these problems. but guess we will see.

    Thanks for the help
  18. klonergan
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    klonergan New Member

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    same thing happened to me this morning! ahhh! why do i hate to LOVE apple.
  19. Dcnavis
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    Dcnavis New Member

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    As for me ... Danny boy's solution worked. I'm running OS5 and the cloud ... Nothing lost.


  20. dawnb
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    dawnb New Member

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    Thank you Dannyboy. Mine phone quit. I did what you said and it lives again! =)

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