iphone keeps shutting off..

Discussion in 'iPhone Help' started by tlonghornfan04, Aug 14, 2010.

  1. tlonghornfan04
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    tlonghornfan04 New Member

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    My iphone keeps shutting off if I am on it for about 5 mins or so.. If it is just setting there and I am not on it, it stay on, but when I am on a call or text messaging for about 5 min it resets.. Any ideas on what I should do?
  2. DannyBoy
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    DannyBoy New Member

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    Resets or the display turns off?
  3. tlonghornfan04
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    tlonghornfan04 New Member

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    it resets completely..
  4. DannyBoy
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    DannyBoy New Member

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    I would try a complete restore and if you still have the same issue just get it exchanged.
  5. tlonghornfan04
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    tlonghornfan04 New Member

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    how do i do a complete restore?
  6. DannyBoy
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    DannyBoy New Member

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    Just do a backup sync. Then on the first tab on iTunes there is a restore button. After it has restored just re-sync your data.
  7. tlonghornfan04
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    tlonghornfan04 New Member

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    is that the same thing as goin to "settings" and the "Reset all settings"?
  8. DannyBoy
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    DannyBoy New Member

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    No, it reloads the ios from new. Reset just erases the data and settings.
  9. tlonghornfan04
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    tlonghornfan04 New Member

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    ok, so there is supposely at restore button when you click on the itunes tab? I didn't see it.
  10. DannyBoy
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    DannyBoy New Member

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    [​IMG]

    Disregard the red circle.... Under version is the button. :)

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