IPhone 8 home button gets stuck. Hard to press

Discussion in 'iPhone 8' started by keithm77, Aug 18, 2018.

  1. keithm77

    keithm77 New Member

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    So I’ve had my iPhone 8 since April. Everything about the phone is great. Except for one thing. Once in awhile I’ve noticed the home button is harder to press and respond at times. I know it’s a capacitive type button. And doesn’t actually push down. What’s happening is sometimes it responds normally without to much pressure. Other times I have to put extra pressure until it responds. Sometimes hitting it twice accidentally. And it has nothing to do with the home button click settings. It’s actually like if the phone was off and you tried pressing it and it’s hard and nothing happens. Other times it responds easily. I’ve figured out that restarting the phone fixes it for awhile then happens again. I know this also because both my wife and son have iPhone 8 Plus and there home buttons work fine. Any advice or anybody seen this. I rather not get it repaired if there really isn’t anything to wrong. It’s just annoying. Thanks for the replies. If any.
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Since your iPhone is still under warranty you should take it to the nearest Apple Store for a Genius Bar appointment. They'll do a full diagnostic and if there's a hardware fault it'll be repaired at no cost.
     
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  3. keithm77

    keithm77 New Member

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    I know. I was thinking about it except I’m sure it will work fine there. And if not I prefer not having my brand new phone open up and repaired. It’s never the same. Especially the water resistance. Unless they trade me for a brand new phone. Lol.
     
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  4. bear7962

    bear7962 Well-Known Member

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    Over the years, I have taken my iPhones to Apple and had them swapped out or repaired. Afterwards, there were never any performance issues although had there been, Apple would have stood behind their product and service.
     
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  5. 2015Girl

    2015Girl Well-Known Member

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    I have the same problem.
     
  6. carltabs

    carltabs New Member

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    If it was me I’d try a full restore and if that still fails return it before the warranty runs out
     
  7. keithm77

    keithm77 New Member

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    If you restart your phone, does it seem to fix the issue?
     
  8. keithm77

    keithm77 New Member

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    I was hoping after iOS 12 update it would work it’s way out from software update. No go. I just don’t understand why does it work again after restarting the phone. Just like a reset I guess.
     
  9. keithm77

    keithm77 New Member

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    I would hope Apple would just swap it out with a new one rather then trying to take it apart and repairing it. These phones are never the same after that. My only issue is that it’s intermittent. So not all the time. I’m sure it will work fine at Apple. The closest store is 65 miles away.
     
  10. 2015Girl

    2015Girl Well-Known Member

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    Is it fixed?
     
  11. keithm77

    keithm77 New Member

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    Haven’t had time to go yet. I might just live with it.
     
  12. bear7962

    bear7962 Well-Known Member

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    Your iPhone is still under warranty, I would have it seen to while that still is the case. The greater possibility is that it will only get worse.
     
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  13. carolineM

    carolineM Well-Known Member

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    You could always give the Apple Helpline a ring. They are very helpful and may know about this problem and could advise you anyway.
     
  14. keithm77

    keithm77 New Member

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    I probably will. I just have to take it when I have time. I just hope it does it when it’s there I know they can do a hardware check but 80% of the time it works and the 20% of the time it has a problem. Not sure what they will do
     
  15. keithm77

    keithm77 New Member

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    I did call them they haven’t really seen too many issues like that. They thought it was a software problem since when I restart the phone works fine again. I could do a hard reset. I don’t want to set up my phone again. They really can’t tell me if I take it to Apple whether they’ll try to repair the phone or just replace it.
     

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