IPhone 7 Plus no sound during a call

Discussion in 'iPhone 7 Plus' started by Markallen, Mar 23, 2019.

  1. Markallen

    Markallen New Member

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    Dropped my iphone now everything works but can’t hear or be heard during a call. Taptic Engine makes loud noise when I press the button. Any ideas how to fix. Thanks
     
  2. scifan57

    scifan57 Super Moderator Staff Member

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    Have you checked the mute switch to make sure it's not set to silent?
     
  3. Markallen

    Markallen New Member

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    Yes. When I make a call the speaker icon is missing
     
  4. scifan57

    scifan57 Super Moderator Staff Member

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    Will you get sound if you play music or videos?
     
  5. Markallen

    Markallen New Member

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    Yes that sound works
     
  6. ro861

    ro861 Active Member

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    If a hard reset doesn't solve your problem, I think an Apple service is waiting for you....
     
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  7. spencerdl

    spencerdl Well-Known Member

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    Exactly this. I agree.
     
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