iPhone 6S iCloud Locked

Discussion in 'iPhone Help' started by jennna, Apr 26, 2018.

  1. jennna

    jennna New Member

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    Hello,

    I bought iPhone 6S from eBay. However, I didn't know that I had to ask owner to remove his iCloud. Now it is contineously asking for iCloud details to unlock it. I googled and followed this tutorial but it seems that Doulci is no more. EDITED

    Please help me out.



     
    Last edited by a moderator: Apr 26, 2018
  2. carolineM

    carolineM Well-Known Member

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    You need to contact the seller to remove his iCloud from the phone. This can be done remotely. If the seller won’t comply, demand a refund via eBay. There is no other way to delete an iCloud account from an iPhone.
     
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  3. jennna

    jennna New Member

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    Sigh of relief. I didn't know that it can also be removed remotely. I have contacted the seller few days ago but no reply as of yet. Will keep trying to contact for few days and then will demand a refund.
     
  4. scifan57

    scifan57 Super Moderator Staff Member

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    Any procedure that claims to delete or bypass iCloud Activation Lock is a scam, no matter how good it seems. You only have 45 days from the time the listing ended to open an item not as described dispute and demand a refund. Do not let the seller string you along until the time limit expires.
     
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  5. YaLiRo103

    YaLiRo103 New Member

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    What about if you hard reset the iPhone and reload the software from scratch. I once changed from password and forgot the it. I just rebooted the phone as a new device from iTunes and reloaded everything. Will that not work...?

    Its a long process yes, but it can be done...
     
  6. J. A.

    J. A. Super Moderator Staff Member

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    This won’t work, as long as the device is still connected to the previous owner’s iCloud ID. What you’re describing might have been possible before iOS 7, but it can’t be done with the software from iOS 7 on.
     
    Last edited: Apr 26, 2018
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  7. YaLiRo103

    YaLiRo103 New Member

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    I see, I didn’t know.

    They two of my iPhones, a 5 and 5s. Have they not been able to use them...??? I can still see them on my “Find iPhone” profile though, but they’ve been offline since the theft...
     
  8. J. A.

    J. A. Super Moderator Staff Member

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    If they are still in Find my iPhone, nobody will be able to unlock and use them, if they don’t know your iCloud ID and password. iCloud’s Activation Lock will prevent that.
     
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  9. YaLiRo103

    YaLiRo103 New Member

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    Thanks for that...
     
  10. J. A.

    J. A. Super Moderator Staff Member

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    You’re welcome.
     

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