IPhone 5s randomly reboots then loops constantly.

Discussion in 'iPhone 5s' started by Azgar, Jun 24, 2017.

  1. Azgar

    Azgar New Member

    Joined:
    Jun 24, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    My iPhone 5s just reboots and continues to reboot for no apparent reason. No warranty remains. One of the repair stores diagnosed the battery but the problem persisted after the battery replacement. They are unable to find the problem.

    I don't know what to do and am unable to use the phone. Can anyone please give me advise or let me know if you have experienced a similar problem and have managed to get it fixed.
     
  2. J. A.

    J. A. Super Moderator Staff Member

    Joined:
    Oct 26, 2014
    Messages:
    15,234
    Likes Received:
    19,634
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Did you try force starting your iPhone? In most cases, the battery is not the reason if problems with an iDevice occur, but software issues.

    Force start your device by pressing and holding Home and Power button simultaneously until the Apple logo appears. When you see the logo, let go of both buttons. Your iPhone should power up on it's own.
     
    • Like Like x 1
  3. Azgar

    Azgar New Member

    Joined:
    Jun 24, 2017
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Hi J.A
    Thank you for the reply. Yes I have done that on numerous occasions. I tried that before I handed it in for repairs.
     
  4. J. A.

    J. A. Super Moderator Staff Member

    Joined:
    Oct 26, 2014
    Messages:
    15,234
    Likes Received:
    19,634
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    • Like Like x 3
  5. mrqev

    mrqev New Member

    Joined:
    Dec 2, 2017
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
  6. J. A.

    J. A. Super Moderator Staff Member

    Joined:
    Oct 26, 2014
    Messages:
    15,234
    Likes Received:
    19,634
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    The description is in the link I provided.
    You need a computer with iTunes installed. Make sure iTunes is not open. Connect your iPhone to the computer (cable), open iTunes, and force restart your iPhone.
     
    • Agree Agree x 2
  7. carolineM

    carolineM Well-Known Member

    Joined:
    Sep 20, 2015
    Messages:
    982
    Likes Received:
    900
    Trophy Points:
    93
    Are you running IOS 11? If so you maybe having the problem with rebooting that Apple have just hopefully fixed with IOS 11.2, which came out yesterday.
    If you restore the phone, as JA suggests, you will automatically be running the latest IOS.
     
    • Like Like x 2
  8. mrqev

    mrqev New Member

    Joined:
    Dec 2, 2017
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
    Thank you!
     
    • Like Like x 1
  9. mrqev

    mrqev New Member

    Joined:
    Dec 2, 2017
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
     
  10. mrqev

    mrqev New Member

    Joined:
    Dec 2, 2017
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3

    Thanks!
     
  11. J. A.

    J. A. Super Moderator Staff Member

    Joined:
    Oct 26, 2014
    Messages:
    15,234
    Likes Received:
    19,634
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    Glad to help. :)
     
  12. carolineM

    carolineM Well-Known Member

    Joined:
    Sep 20, 2015
    Messages:
    982
    Likes Received:
    900
    Trophy Points:
    93
    You’re welcome!
     
  13. mrqev

    mrqev New Member

    Joined:
    Dec 2, 2017
    Messages:
    5
    Likes Received:
    1
    Trophy Points:
    3
    My iphone is now working after doing all that you have suggested. Many thanks!
     
  14. J. A.

    J. A. Super Moderator Staff Member

    Joined:
    Oct 26, 2014
    Messages:
    15,234
    Likes Received:
    19,634
    Trophy Points:
    113
    Location:
    Apetlon, Austria
    You’re welcome.
     
  15. brixtonboy

    brixtonboy Well-Known Member

    Joined:
    Oct 29, 2015
    Messages:
    2,264
    Likes Received:
    2,072
    Trophy Points:
    113
    I have a question, is this iPhone 5s now running on iOS 11.2 if so, l would like to ask the original poster what they think of the new iOS version.
    Good and Bad
    Thanks in Advance
     

Share This Page

Search tags for this page

apple iphone 5s resets randomly