iphone 5s freeze after few second of use

Discussion in 'iPhone 5s' started by akilesh23, Aug 11, 2017.

  1. akilesh23

    akilesh23 New Member

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    hi i have an iphone 5s,when i switched it on,it start ok but after a few seconds it freezes i need to press home button + power button to restart the phone then same thing

    what can cause this problem??
     
  2. carolineM

    carolineM Well-Known Member

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    It sounds as if you are trying to hard reset the phone. Are you doing this correctly? You need to hold Home and Power buttons together until the Apple logo appears, then let go. The phone should after a short pause start up again.
     
  3. zstairlessone

    zstairlessone Well-Known Member

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    How long do you let it go after it 'freezes'? Give I few minutes to make sure everything is started and loaded
     
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