iPhone 5s and iPad have stopped syncing texts via iMessage

[wordsmyth]

Until now I've never had a problem with my iPhone and iPad syncing texts messages.

However, recently I updated my Apple ID password and afterwards the phone and ipad stopped syncing with iMessage.

What I've done -

1. Turned iMessage off on both devices

2. Rebooted the devices

3. Turned iMessage back on and confirmed both devices.

Still no sync, so what now?

 

[scifan57]

Have you turned on Text Message Forwarding in Settings>Messages?

 

[wordsmyth]

Thanks, and yes. Nothing was changed except the Apple ID password, and I've rechecked the settings to make sure.

??

 

[J. A.]

Are email address and telephone number checkmarked on your iPhone and iPad, in Settings - Messages?

You might have to force close the Messages app to make it work again.

 

[wordsmyth]

Are email address and telephone number checkmarked on your iPhone and iPad, in Settings - Messages?

You might have to force close the Messages app to make it work again.

Thanks. I just looked and they are on the phone, but I'm away from the house and will have to check the iPad when I get back home.

 

[zstairlessone]

Are they both updated? My 5S on 5.1.1 stopped syncing after I upgraded all the rest and set up 2 factor verification. I don't know if that is what did it, but the timing is right.

 

[wordsmyth]

zstairlessone, They are both updated - to 10.1.1 by the way.

J.A., it was the phone number to my iPhone. When I went back and looked it had become unchecked on the iPad. As soon as I checked it the two devices began syncing again.

That said, I'm puzzled as to why it became unchecked. All I did was change that password.

Probably, I touched it at some point in the looking for causes and just did not realize it.

Either way, ti's working again. Thanks.

 

[J. A.]

Glad to help.