IOS update and now "no service"

Discussion in 'iPhone 7' started by tumble2209, Jan 6, 2019.

  1. tumble2209

    tumble2209 New Member

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    Hi. I have recently updated an iphone 7 to the latest IOS (12.1.2) and now it shows "no service". I cannot seem to find an earlier IOS i can reload on it. Do you think if i wait for a later IOS, that will work. Or is my phone a brick now?. It is out of warranty as well. What comes up on the phone no is an exclamation mark and it say's "unable to activate phone", an update is required to activate your phone. This is what came up when i tried to reset it. Let me know if anyone has any ideas of what i can try. Many thanks, Gary.
     
  2. J. A.

    J. A. Super Moderator Staff Member

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    If you can still use it, go to the Settings app and select General - About. If your carrier settings need an update, you‘ll get an option to update there.
     
  3. tumble2209

    tumble2209 New Member

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    Thanks for reply. Because I tried resetting it, it won’t go past activation screen. Says it needs an update. I thought that if I wait for another update, I might be able to put it in DFU mode and update it there
     
  4. J. A.

    J. A. Super Moderator Staff Member

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    Take the SIM card out of the tray and insert it again. If that doest help, try a different SIM card, if possible.

    Usually, iTunes will also update your carrier settings, if necessary. No idea if that will happen when the iPhone can‘t be activated.
     
    Last edited: Jan 6, 2019
  5. tumble2209

    tumble2209 New Member

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    I tried that, but it has the warning triangle with the exclamation mark inside and the words “no service” in the top left corner. It displays that with or without a Simcard . Thanks.
     
  6. J. A.

    J. A. Super Moderator Staff Member

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  7. 933

    933 Well-Known Member

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    You may need to get a new SIM card from your carrier. Should not cost you anything if you take it to them and let them diagnose the issue. Not sure what carrier you have?? But it’s worth a shot to either try what J.A. has listed or visit your local carriers shop.
     
  8. JandN2639

    JandN2639 Active Member

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    I agree with J.A.: contact your carrier. Also contact Apple Support.
     
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  9. Atomic77

    Atomic77 Member

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    Isn’t it possible that the carrier went down for a bit?
     
  10. scifan57

    scifan57 Super Moderator Staff Member

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    You see the no service indicator most often if the SIM card isn't activated or there's a bug in the system like in the OP's iPhone.
     
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