imessage claims pictures are delivered, but they are never recieved.

Discussion in 'iOS Forum' started by lenabanana, Dec 15, 2011.

  1. lenabanana
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    lenabanana New Member

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    Hi everybody,
    This is my first post here, I come from a different forum that has been unable to help me with my problem for several days so perhaps someone here has some knowledge.

    I use my phone constantly, sending several pics a day.
    A couple days ago I discovered that people where not getting my pics.
    The pic is sent, through imessage and claims to be delivered but the recipient never gets it.

    I have tested it with phones side by side, and while the pic is sending the recipient gets the "..." as if I'm typing, once the message sends and says delivered on my end, the recipient gets nothing and the ... disappears.
    This is the same with all media files, video and voice notes. I have tried all sizes of picture and this person had no problem receiving pics for me before.
    Normal text messages seem to go through, we have tried probably 40 pics over the last few days, not 1 has gone through.
    If I turn imessage off and uses MMS it sends fine, to the same person and to any one else.

    I have tried turning it off and reactivating it, tried just on wifi or just on 3g... no change.

    Today I also found a new issue which may or may not be related, when I try to use facetime on the callers end it shows that the recievers video is paused, on the recievers end it freezes on accept/decline.
    I am unable to place or receive facetime calls.

    I am using an iphone 4 with ios 5.0, it is jailbroken but nothing new installed anytime recently.
    All of these features where working fine a week ago.
  2. Unleashed
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    Unleashed Administrator Staff Member

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    what carrier are you using and what devices are you sending the pics to? also it could be worth checking the mms settings that they are correct
  3. lenabanana
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    lenabanana New Member

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    As I mentioned MMS sends fine, so its pretty safe to say it is neither carrier or MMS settings that are the issue.
    I am using Rogers, but the network is fully operational, friends using rogers iphones can send me pics and all normal text and mms are working fine, it is just imessenger and facetime.
    Also, as I mentioned these problems continued when i killed all connections and used just wifi, so certainly not carrier related.
  4. iHolophyte
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    iHolophyte Active Member

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    I have no trouble sending photographs or videos via iMessage. The person on the other end has no trouble receiving or sending either. It may have something to do with your phone. I'd suggest ringing apple customer services.


    iHolophyte
  5. lenabanana
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    lenabanana New Member

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    Ok friends, after days of attempts to fix it, I have successfully fixed the problem.

    Just a run through of symptoms:
    imessage texts send with no problem, any media (pic, video or audio) claim they are delivered but the recipient NEVER gets them.
    problem is not isolated to one person, i could not send anyone with imessenger any media.
    mms works fine

    IF THIS SOUNDS LIKE YOUR PROBLEM, AND YOU ARE JAILBROKEN... here is how I fixed it.
    FOR ANYONE HAVING THE SAME ISSUE... HERE IS THE FIX
    I am on ios 5 semi tethered jailbreak
    I do not know exactly which of these steps did the trick, but here is what I did
    1. updated color keyboard (cydia prompted me that there was an update, so I updated it)
    2.uninstalled siri0us (in cydia)
    3. uninstalled erika utilities (in cydia - this must have come with something as I dont remember installing it myself)
    4. turn off the device, and boot in untethered mode (that is without plugging it into a computer and running redsnow, this only works with semitether - which if you are tethered jailbroken you should get)
    5. send an imessage picture message while in untethered boot (this is not the same as safemode)
    6. reboot the device tethered with redsnow
    VOILA, every pic msg has gone through flawlessly since. I have yet to try facetime but I am confident it will also work.
  6. iHolophyte
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    iHolophyte Active Member

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    Jail broke problem then. Says a lot!


    iHolophyte
  7. lenabanana
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    lenabanana New Member

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    That there are bugs in some of the thousands of free tweaks and apps that people have so kindly created and give away for free?
    No one is perfect, well worth what it enables me to do.
  8. beeeebzy
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    beeeebzy New Member

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    Hi everyone :)

    I have the same problem with iMessage. I have an untethered jailbreak of iOS 5 (I've had the untethered jailbreak since it was released by redsn0w and it's the b3 version of it), and I was able to send pictures through iMessage fine until a few days ago. I don't remember what I installed from Cydia the day iMessage stopped delivering my pictures, but I don't have siri0us or Erika utilities installed.

    What do I do? I relied heavily on sending pictures/videos through iMessage. I also don't know how to go into "untethered boot mode" if that's any different from safe mode.

    I have the same problem as you, iMessage tells me my pictures are delivered but my recipient doesn't receive them.

    Please help!
  9. NinnJinn
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    NinnJinn New Member

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    I know I am going to get grumbled at for this.... UNjail break it...
  10. beeeebzy
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    beeeebzy New Member

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    I'd really rather not do that. I'm so in love with it jailbroken that I'd give up sending pictures through iMessage. Lol

    I'd like a fix, though. Hopefully someone can help.
    Last edited: Jan 8, 2012
  11. lenabanana
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    lenabanana New Member

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    Hey Brrrrbzy
    I actually found that the problem had nothing to do with the items I uninstalled as the problem started up again and I would solve it by launching my phone untethered (without jailbreak apps), sending a message and then booting it up tethered again. Since your phone is jailbroken untethered you don't really have the option to do this.
    I continued on this way until I deleted a bunch of stuff in cydia and about week later upgraded to 5.0.1 untethered jb.
    I have not had the problem since I did the cydia delete so if you want to send me a list of what you have installed I can give you a list of possible culprits based on what you have that I had installed when the problem occurred vs what I have now.
    Also, do you have iblacklist or onavo installed?
  12. beeeebzy
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    beeeebzy New Member

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    I sent you a private message with a short list of what I have installed through Cydia.
  13. therealjjohnson
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    therealjjohnson New Member

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    I am having this same problem. what did you uninstall?
  14. Trucksmoveamerica
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    Trucksmoveamerica New Member

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    I had this problem. Tried resetting phone and jail break again, put apps on and still had the problem, and after numerous restarts still had the problem. After comparing 3 jail break phones side by side and 2 had the problem, one didn't we started looking for what the 2 had for cydia apps the one didn't. We found what was causing our issue. The 2 both had a app called copic.

    Once we removed copic, turned the phones off and on iMessage worked immediately again. So if you have copic on your phone, follow steps above and it probably will start working again.

    Copic is a app that puts your contact pictures in the message section in your text message. First thing I would check if having this issue is apps that change your text settings on the phone.
  15. mwhartman
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    mwhartman Administrator Staff Member

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    Thanks for the tip, Trucks! I thought about installing copic but in view of your post I will not install.
  16. beeeebzy
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    beeeebzy New Member

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    For me, the problem was with one of the WinterBoard themes I had installed. As soon as I uninstalled them all, sending pictures in iMessage worked again. Unfortunately, I don't know which theme was the problem.
  17. lenabanana
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    lenabanana New Member

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    I would uninstall iblacklist, winterboard and tone fx if you have them and let us know the result.
  18. therealjjohnson
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    therealjjohnson New Member

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    I uninstalled winterboard and iProtect. I'm back to normal. I removed a bunch of other little tweeks but nothing changed until those 2 major uninstalls
  19. beeeebzy
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    beeeebzy New Member

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    WinterBoard itself is not a problem for me. The problem was with one of the themes.
  20. cyberjunkyfreak
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    cyberjunkyfreak New Member

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    THANK YOU!!!

    I had been troubleshooting this issue for the past 3 days... did not want to resort to a complete restore. I uninstalled ToneFx Pro... no change. I then uninstalled Copic... and that fixed it. Recipients now receive the MMS using iMessage (and the MMS now sync up again between iPhone and iPad).

    THANKS AGAIN!

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