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iCloud password help

Barry langan

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Dec 13, 2014
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Can't get into my sons icloud to reboot his phone to factory settings he's forgot his password and security questions for the reset any advice on what to do ?
 
I'm afraid that without the password there's no way to restore the iPhone to factory settings. There's, unfortunately, no way to bypass the password requirement.

Your only hope is to go to this page and if you can provide Apple with the requested information, you can reset the password. Apple - My Apple ID

BTW, I've moved your post to it's own thread where it will receive more attention.
 
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