How to make Push work with iOS5? Emails not appearing in lockscreen

Discussion in 'iPhone iOS' started by egrolman, Oct 16, 2011.

  1. egrolman

    egrolman New Member

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    Hello,
    I had no problems with Push in earlier OSs, but now, although Push is turned on, new email notifications don't appear in the lockscreen on my iPhone 4. All notification/lockscreen settings are correctly turned on. I've rebooted, turned settings off then on again. I can hear the email [Exchange account] arrive on my laptop; nothing pops up on the lockscreen of phone to indicate I've received anything. Appreciate any help.
     
  2. wilko

    wilko New Member

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    I am having the same issue with iCloud, push is not working on my iPhone 4 or my iPad.
     
  3. wilko

    wilko New Member

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    The only way push will work on my iPhone 4 is to leave the mail app open in the multitask bar, if mail is closed completely, push will not work. The iPad works with mail app turned on or off.
     
  4. Skull One

    Skull One Super Moderator Staff Member

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    That is very incorrect. The push listening app is run at the OS level, not a the user level and hence doesn't require ANY app to be open for a notification to be shown or responded to. If you wish to confirm this for yourself, reboot the phone and then send it an email for any address that is setup for push notification.

    BTW, I did this exact test to make sure I would never miss a server alert from work.
     
  5. DaveM

    DaveM Active Member

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    He's right Skull. I would agree that it's not supposed to be that way, but my own experience plus that of many others who have been posting here lately indicates that it's either a bug, or there's something else affecting it - maybe another installed app that uses push? Maybe a setting? I've fought this since iOS 5 came out and have not been able to get it working either. Keeping the mail app open is a workaround, not a fix. Maybe you can help figure out why this is happening to some of us.
     
  6. Blurayfan

    Blurayfan Member

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    I just tested this with my iPhone 4 that won't receive Push emails. Leaving the email App running in the background does allow me to receive the pushed mail tested this by sending three emails two minutes apart from each other and they were received within seconds. Then sent four more after closing the App and those were not received until I opened the app again.
     
  7. Skull One

    Skull One Super Moderator Staff Member

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    Very interesting to say the least. I have never seen this issue under iOS 4, 5 beta or 5 GM. And I no theories at present to explain why a difference could exist. But I am dwelling on it.
     
  8. ectopudding

    ectopudding New Member

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    i hope you got it all sorted out by now, but if not.

    try Settings > Mail, Contacts, Calenders > Fetch New Data (make sure push is turned ON - and set a time limit for when you want the emails retrieved), and that should work. my emails show on my lock screen all the time, with the same settings enabled.

    also, try Settings > Notifications > (scroll to Mail) Mail > (make sure notifications Center is ON, then make sure View In Lock Screen is ON

    hope this helped!
     
    Last edited: Oct 17, 2011
  9. DaveM

    DaveM Active Member

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    Sure that will work, but it's not Push. That's automatically fetching at a given time interval. As the instructions say, "The schedule below is used when push is off or for applications which do not support push...."
     
  10. iCrank

    iCrank Member

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    I have no issues with receiving push. So I would have to go with skull one on this one.
     
  11. ectopudding

    ectopudding New Member

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    If push is on, your push will work. Everyone knows what push is. And there is fetch. The fetch system uses those times everyone selects to pull data every 15, 30, hour, or manual intervals when push isn't available, i.e an app that doesnt support Push data. But depending on the email client you have, determines if there is push or not.

    I have no problem what so ever getting my emails pushed to my iPhone 4 the second I someone sends me data, be it on my old yahoo or gmail, or even my new ICloud. Maybe exchange is different now in iOS 5. Only time will give us more answers.


    ---
    I am here: http://maps.google.com/maps?ll=33.454144,-111.986228
    Sent from my iPhone 4 using Tapatalk
     
  12. Skull One

    Skull One Super Moderator Staff Member

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    I am using Exchange for my Hotmail and GMail accounts under iOS 5. I am doing the following steps and typing them up:

    Powering off.

    Created an email in Hotmail that is going to my Hotmail, Gmail and Mobile Me accounts.

    Powering on the iPhone.

    As soon as the lock screen goes active I will hit send.

    Sent.

    Time from sent to all three hitting the phone, about 12 seconds.


    If you are having an issue with push mail, then there is a setup issue with the account or in the general settings.
     
  13. ectopudding

    ectopudding New Member

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    I get my mail instantaneously. I agree its definitely a setup issue. :)


    ---
    I am here: http://maps.google.com/maps?ll=33.464011,-111.990911
    Sent from my iPhone 4 using Tapatalk
     
  14. DaveM

    DaveM Active Member

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    No one is doubting that it works for you. But there is a fair number of us who have been posting lately with push problems that can't be explained by the simple answer of having push turned on, or any other settings. To just say that push will work if push is on doesn't solve the issue.
     
  15. DaveM

    DaveM Active Member

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    Very possible Skull, but so far I haven't found it, and I assure you I've really been over them. As a matter of fact, as mentioned in another topic, I actually got push to work once, but never after that. There were no changes made before or after that one time that it worked. It just worked, then it didn't. :(
     

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