I hope another, more knowledgable member can step in here. Obviously you are unsatisfied with the Apple Instruction links I have provided (which others have kindly noted) and are unable to get your iPhone to function properly, as the rest of us can. Because going through every response of mine and affixing a negative rating maybe emotionally satisfying to you but it still has not got you to a functioning level most of us reach with ease. Can some one else speak to OP? Thank you.