Help, updating my iPhone 8 to 12.0.1 killed my phone

Discussion in 'iPhone 8' started by zstairlessone, Oct 9, 2018.

  1. zstairlessone

    zstairlessone Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    2,553
    Likes Received:
    4,110
    Trophy Points:
    113
    IMG_1539125242.772571.jpg
    This is what I get after updating my iPhone 8
     
  2. zstairlessone

    zstairlessone Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    2,553
    Likes Received:
    4,110
    Trophy Points:
    113
    Good news - my iPad Pro updated beautifully. 12.0.1 looks like a definite keeper
     
  3. digitalcuriosity

    digitalcuriosity Active Member

    Joined:
    Aug 1, 2015
    Messages:
    162
    Likes Received:
    73
    Trophy Points:
    28
    Did you get your iPhone8 fixed?
     
  4. zstairlessone

    zstairlessone Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    2,553
    Likes Received:
    4,110
    Trophy Points:
    113
    No, spent an hour on an Apple Support and could not get it to recover, update, or restore. I spent a couple of hours on phone support the next (Wednesday) afternoon trying many things and still no joy. Currently I have my SIM in a 7 Plus while mine is on its way to Apple. I live about 4-1/2 hours from an Apple Store, a super busy one, so trying to set up an appointment is hard for me.

    All the Apple people I've dealt with have been very attentive, kind and supportive unlike any electronic company I've ever had to deal with for something like this.
     
    • Like Like x 2
  5. scifan57

    scifan57 Super Moderator Staff Member

    Joined:
    Sep 24, 2012
    Messages:
    20,671
    Likes Received:
    17,996
    Trophy Points:
    113
    Location:
    Regina, Canada
    I hope they can fix it for you.
     
    • Like Like x 1
    • Agree Agree x 1
  6. digitalcuriosity

    digitalcuriosity Active Member

    Joined:
    Aug 1, 2015
    Messages:
    162
    Likes Received:
    73
    Trophy Points:
    28
    I have been given great help from Apple's phone support i hope your Apple store has some people who can get it fixed for you.
     
    • Like Like x 2
  7. SixthNewMoon

    SixthNewMoon New Member

    Joined:
    May 8, 2018
    Messages:
    14
    Likes Received:
    4
    Trophy Points:
    3
    So nothing works when connected to your computer?
     
  8. zstairlessone

    zstairlessone Well-Known Member

    Joined:
    Feb 12, 2012
    Messages:
    2,553
    Likes Received:
    4,110
    Trophy Points:
    113
    ITunes gives me the option to restore as new or to recover/update. Neither option works, though I've tried on a couple of computers/laptops and both Windows 7 and 10. This is the only real glitch I've ever had with Apple products, so pretty good record.
     

Share This Page