Help! Lost my emails!

Discussion in 'iPhone 4' started by Edd1e, Oct 14, 2011.

  1. Edd1e
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    Edd1e New Member

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    Hi everyone! I upgraded my phone yesterday to the new firmware and have stopped getting my emails automatically instead I have to go into my email manually to get them. Please can someone tell me how to get them to come through automatically again? Thanks in advance!
  2. Skull One
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    Skull One Super Moderator Staff Member

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    Have you gone back thru all the settings and adjusted them?
  3. Edd1e
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    Edd1e New Member

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    That's the problem I don't know how they are meant to be set!
  4. Edd1e
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    Edd1e New Member

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    How should they be set?
  5. Skull One
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    Skull One Super Moderator Staff Member

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    Well you have two choices. Push or Pull.

    Push - This means the email is pushed to your phone the second it arrives to your account.

    Pull - Your phone checks the email account on a regular basis. IE 15 minutes, 30 minutes or every hour.


    Push saves battery life. So check to see if that is available first.

    If not, set it to Pull and then set the delay on how often to check. Remember, the more frequently you check the faster you will get email but the more battery it will drain.
  6. Edd1e
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    Edd1e New Member

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    Thank you for your help, I have checked the settings and they are set to push already! So I dont know??
  7. iHolophyte
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    iHolophyte Active Member

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    Do what I had to do. Go into mail, calendars. Delete each email you have set up then add new email. The phone goes through the process of setting each one up automatically.
  8. Edd1e
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    Edd1e New Member

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    Thank you! It's now working again :)
  9. iHolophyte
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    iHolophyte Active Member

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    Glad to be of service. :)
  10. Skull One
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    Skull One Super Moderator Staff Member

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    Very nice. I am amazed it required a rebuild of the email servers. I never saw an issue like this during the Betas. But I now I have a better suggestion for resolution going forward. Thanks Holophyte.
  11. iHolophyte
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    iHolophyte Active Member

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    Anytime skull. I only knew this because when I first got the iPhone I struggled with email until a guy at apple talked me through it. I learnt from there.

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