Hello, Iphone 5 cant install software, error (1) HELP ME !!!

Discussion in 'iPhone 5' started by Nikusha, Oct 5, 2016.

  1. Nikusha

    Nikusha New Member

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    Hello 14550568_1097605383650961_132823660_o.jpg 14551008_1097605366984296_1411476708_o.jpg

    I have IPhone 5 A1429, and cant install new ios or restore with old in iTunes. when it gets to 60% stuck and shows error (1). There are some pictures. Help plsss. Thanks
     
  2. KevinJS

    KevinJS Super Moderator Staff Member

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    Are you running the latest version of iTunes? You need 12.5.1 for iOS 10 support.
     
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  3. Junior

    Junior Well-Known Member

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    Do you own this phone?

    As in, was it running iOS 9.x.x. before you tried to update the OS to 10?
     
  4. Nikusha

    Nikusha New Member

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    yes I have 12.5.1 but not works. I have downloaded old ios like 7 and 8.4.1. but also error, 3194.
     
  5. KevinJS

    KevinJS Super Moderator Staff Member

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    You may need to put the phone into DFU mode and restore from that. Use 12.5.1 to restore it.

    To enter DFU mode hold home and lock buttons until the Apple logo appears, continue to hold them until the prompt appears to plug into iTunes. iTunes should respond with "Found a phone in recovery mode".

    If this phone is jail broken, ignore everything I just said. This is only for a stock iPhone.
     
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  6. Nikusha

    Nikusha New Member

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    its my friends phone he gave. when he gave me there was problem in sim card, it was stuck on searching, and without sim card, I didn't maked phone start, there was problem like that. I don't know which ios it was. and I downloaded iTunes and tried to restore phone but Error (1) in 60%. now when I start phone stuck in recovery/ (sory for bad English)
    14551023_1097016860376480_1921566340_o.jpg
     
  7. J. A.

    J. A. Super Moderator Staff Member

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    You can't install software that's not signed by Apple, thus error 3194. The only versions you'll be able to install right now, are 9.3.5, 10.0.1 or 10.0.2.

    Error (-1) usually points to a hardware error.
     
  8. J. A.

    J. A. Super Moderator Staff Member

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    Try disabling firewall and antivirus-software on your computer.

    Unplug every other USB-device, and try updating the software of the iPhone again.

    If that doesn't help, restart computer as well as iPhone.

    One more option would be to use DFU mode to restore it:
    DFU Mode for Dummies
     
  9. Nikusha

    Nikusha New Member

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    I tried in DFU mode but still error (1).
     
  10. J. A.

    J. A. Super Moderator Staff Member

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    Did you also try everything else suggested in this thread?
     
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  11. scifan57

    scifan57 Super Moderator Staff Member

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    Maybe you should take the phone to the Genius Bar at the nearest Apple Store to have a diagnostic run to pinpoint any possible hardware issues.
     
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  12. Nikusha

    Nikusha New Member

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    yes I tried everything what you said, but still error (1)
     
  13. brixtonboy

    brixtonboy Well-Known Member

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    It might not help but how much free space have you
    got on your iPhone?


    Gregory lsaacs r.i.p.
     
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