Facebook keeps logging me off on app and safari

Discussion in 'iPhone Help' started by jordanpeschard93, Dec 21, 2011.

  1. jordanpeschard93

    jordanpeschard93 New Member

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    Ok i log in my facebook on the app and five seconds later it logs me out! Also when i log in through safari it logs me right ofd and says" you must be logged in to do that" please help!!!
    I have the iphone 4 threw sprint!
     
  2. Thomasjtsi

    Thomasjtsi Super Moderator Staff Member

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    Hi Jordan... welcome to iPF.net!!

    Sounds like your facebook is logged in on a PC somewhere. Try logging in on your PC and see if you have the same issue. Then log out and go back into your app and Safari to see if it continues.
     
  3. jordanpeschard93

    jordanpeschard93 New Member

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    Ok do you think it might be the facebook messanger?
     
  4. jordanpeschard93

    jordanpeschard93 New Member

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    Me bieing logged into facebook messanger?
     
  5. Thomasjtsi

    Thomasjtsi Super Moderator Staff Member

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    I don't use the FB Messanger app... that's a seperate app correct? It wouldn't hurt to try logging out of that and seeing if it alleviates the problem.
     
  6. jordanpeschard93

    jordanpeschard93 New Member

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    Ok i tried and it still logs me off saying the same message?

    The app only keeps me logging in for 5 seconds ive googled and cant find an answer:/
     
  7. Thomasjtsi

    Thomasjtsi Super Moderator Staff Member

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    Hmmm... delete the FB app from your iPhone then reinstall it from the app store on your phone.
     
  8. jordanpeschard93

    jordanpeschard93 New Member

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    Ive done all that ive changed my password i made a new email as well and changed it on facebook to, i think im going to have to make a new facebook:/
     
  9. Thomasjtsi

    Thomasjtsi Super Moderator Staff Member

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    Dang that's crazy that it's giving you so many problems. Does FB on the PC give you any of the same issues?
     
  10. jordanpeschard93

    jordanpeschard93 New Member

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    Not at all it works just fine, by any chance so do you think my phone could have a virus?
     
  11. jordanpeschard93

    jordanpeschard93 New Member

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    Nope not at all it works fine, by any chance do you think i have a virus
     
  12. jordanpeschard93

    jordanpeschard93 New Member

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    Not at all
     
  13. Thomasjtsi

    Thomasjtsi Super Moderator Staff Member

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    While a virus infecting your iPhone is very unlikely... it's not without possibility. Try something for me... perform a Hard Reset of your phone. Hold the home & lock buttons together for 10 seconds, then release both. You're phone will reboot and come back up to the lock screen after about another 10-15 seconds. See if that gets ya going. :)
     
  14. jordanpeschard93

    jordanpeschard93 New Member

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    If i reset will it erase everything?
    And if i go to general settings and reset the entire device will it erase my music and everything else?
     
  15. Thomasjtsi

    Thomasjtsi Super Moderator Staff Member

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    Don't reset your device through "Settings"... performing the "Hard Reset" is basically restarting your iPhone an allows the application cache to rebuild fresh. You're not deleting anything... and you won't lose anything. I promise! :)
     

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