Case scratched

[crf8]

I have a otter box defender case. Once while removing the case, I scratched the inside of the screen cover. Now I have the iphone doing crazy things like it has a virus. Types random letters and emoticons for no reason. I am not even touching the phone, it composes emails and phone calls for no reason.
The swipe turn on only works half the time. Now I have the case off and it seems to be fine.


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[scifan57]

Since is seems to be the case that's causing the problem, you'll have to get a new case. I don't believe there's any repair services for broken iPhone cases.

 

[whetrick1]

No but you can call them and if you've had it a year or less they will replace the messed up part. You will have to send them pictures.


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[scifan57]

No but you can call them and if you've had it a year or less they will replace the messed up part. You will have to send them pictures.


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They may not cover accidental damage under the 1year warranty.

 

[Junior]

Don't bother with cases. They're bulky, cumbersome and terrible looking.

I've only ever used my iPhone bareback since getting the original years ago and every generation since. I'm currently on the 6+ for a little under 2 years with zero protection and besides having obvious signs of wear along the sides it works flawlessly and the screen looks like it did brand new.

 

[crf8]

iPhone is too slippery to use without a case.


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[Junior]

Nah, you're being too gentle with it.

Everyone handles their phone like it's a newborn baby. Grip it like a man (or woman), and you'll be fine.

 

[crf8]

Turned out to be a bad touchscreen so Apple replaced the phone under warranty


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[scifan57]

Turned out to be a bad touchscreen so Apple replaced the phone under warranty


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That's very good to hear. Thanks for letting us know.