Calls and text show up as numbers instead of names

Discussion in 'Verizon iPhone Help' started by wesley1286, Jan 23, 2012.

  1. wesley1286
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    wesley1286 New Member

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    When I receive calls or text they show up as numbers instead of my contacts names this was fine until I got phone replaced and Verizon transferred contacts any suggestions
  2. bab2010
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    bab2010 Well-Known Member

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    Doing a factory restore via iTunes sometimes help curing that issue for me.
  3. karlamonique4
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    karlamonique4 New Member

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    I had the same issue. When I took it to the apple store they said it was a software issue. I did a restore and it's fine now.
  4. jsimpson
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    jsimpson New Member

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    If you dial *228 (Verizon only) and reprogram the phone it will fix the issue. It's a Verizon issue. The texts and calls already in the phone won't update but everything from that point on will.
  5. karlamonique4
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    karlamonique4 New Member

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    Jsimpson. Apple did that to my phone when I went to the store. I couldn't remember whether it was option #1 or #2. They told me that it was a Verizon issue as well.

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