Battery issue

Discussion in 'iPhone 5' started by JoeyD74, Aug 11, 2014.

  1. JoeyD74
    Online

    JoeyD74 New Member

    Joined:
    Jul 11, 2012
    Messages:
    29
    Likes Received:
    1
    Trophy Points:
    3
    I recently had the Genius Bar do a reset starting from scratch on my I phone 5, since then my battery won't make it 4 hours. I have had the 5 for a while so my typical battery was lasting me until 6-8 hrs before needing a charge but it would be down to 20% by then.
    I tried shutting stuff down but nothing seems to help. Is there a way to what is using the battery the most?
  2. DASiP5
    Offline

    DASiP5 New Member

    Joined:
    Aug 10, 2014
    Messages:
    25
    Likes Received:
    1
    Trophy Points:
    3
    Hard to pin down without actually knowing how much you "use" the phone......!!
    Lots of calls/streaming HD videos/music/texting all tend to drain a battery quickly..
    If you have it...try turning "Wi-Fi Hot Spot" OFF...
    Do you have Bluetooth devices that are constantly "ON"?
    Just some things to check...you may be a prime candidate for an external battery/pack...
    Newer ones are slim and can mount on the back of the phone (of course, negating the use of a case like an Otterbox....!!:()
    Good Luck!
  3. JoeyD74
    Online

    JoeyD74 New Member

    Joined:
    Jul 11, 2012
    Messages:
    29
    Likes Received:
    1
    Trophy Points:
    3
    I have the blue tooth on but I have always used it. No hot spot on.
    Is there any way to see what is drawing the most power?
  4. Poisonivy
    Offline

    Poisonivy Administrator Staff Member

    Joined:
    Oct 4, 2011
    Messages:
    9,587
    Likes Received:
    1,089
    Trophy Points:
    113
    Location:
    UK
  5. ardchoille
    Offline

    ardchoille Well-Known Member

    Joined:
    Mar 28, 2012
    Messages:
    3,055
    Likes Received:
    264
    Trophy Points:
    83
    Location:
    Seattle, Washington
    Here are some tips I use to get good battery life (I've been averaging 30+ hours per charge on my 4s, 5, and 5s):

    Turn off Location Services for apps that don't need them:
    Settings > Privacy > Location Services > (disable on a per-app basis as needed)

    Turn off Background Refresh for apps that don't need it:
    Settings > General > Background App Refresh > (disable on a per-app basis as needed, I don't allow this for any app but still have refresh on for the system)

    Avoid manually closing/killing apps. Manually closing apps causes the system to work harder and expend more resources when you re-launch apps. Leave apps open and let the system take care of the housekeeping.
  6. pl0323
    Offline

    pl0323 New Member

    Joined:
    Aug 18, 2013
    Messages:
    15
    Likes Received:
    0
    Trophy Points:
    1
    I shut off my cellular data when I'm not using it, phone and imessages/SMS will still work with cellular data off. Battery will last me all day.
  7. Ledsteplin
    Online

    Ledsteplin Active Member

    Joined:
    Oct 23, 2013
    Messages:
    814
    Likes Received:
    85
    Trophy Points:
    28
    Location:
    Florence, AL
    Restarting from scratch probably turned a bunch of stuff on. Also turn off Frequent Locations in System Services. You can turn all that off in system services. Be sure Auto Lock is set on 1 minute.
  8. JoeyD74
    Online

    JoeyD74 New Member

    Joined:
    Jul 11, 2012
    Messages:
    29
    Likes Received:
    1
    Trophy Points:
    3
    I tried everything, back to the Genius Bar I went. They tried a few things, tested the battery and it tested fine but couldn't pin point the power draw. They replaced the phone and said all is good. I will test it a few days and see if not I'll be back there.
    They did tell me about the new software update coming next month will be able to show what is using the battery so you can find your own issues if it's an app.
    • Like Like x 1
  9. JoeyD74
    Online

    JoeyD74 New Member

    Joined:
    Jul 11, 2012
    Messages:
    29
    Likes Received:
    1
    Trophy Points:
    3
    New phone solved my issue.
  10. Poisonivy
    Offline

    Poisonivy Administrator Staff Member

    Joined:
    Oct 4, 2011
    Messages:
    9,587
    Likes Received:
    1,089
    Trophy Points:
    113
    Location:
    UK
    Thanks for letting us know, Good to hear your issue is solved.
  11. motoman
    Offline

    motoman New Member

    Joined:
    Jul 1, 2011
    Messages:
    17
    Likes Received:
    1
    Trophy Points:
    3
    My mom and wife has the Iphone 5. They both are constantly charging there phones. I've looked at all settings and cant find whats draining them. Charge sometimes 3 times or more a day.
  12. mr.simonski
    Offline

    mr.simonski New Member

    Joined:
    Aug 21, 2014
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    3
    Location:
    Dresden
    3 times a day? Wow, that's really a lot.. I have an iPhone 5 too and my battery also starts getting weak, but at least it holds for a whole day.
  13. Skull One
    Offline

    Skull One Super Moderator Staff Member

    Joined:
    Apr 27, 2011
    Messages:
    4,393
    Likes Received:
    482
    Trophy Points:
    83
    Location:
    Earth
    Please go to the following link https://ssl.apple.com/support/iphone5-battery/
    There is an issue with some iPhone 5 and the battery.
    • Informative Informative x 1
  14. motoman
    Offline

    motoman New Member

    Joined:
    Jul 1, 2011
    Messages:
    17
    Likes Received:
    1
    Trophy Points:
    3
    Yes 3 times a day. She did a reset on her phone and it fixed the problem. Its a lot better now. My wife's iPhone is eligible for the new battery offer apple has got out now.
  15. mr.simonski
    Offline

    mr.simonski New Member

    Joined:
    Aug 21, 2014
    Messages:
    23
    Likes Received:
    0
    Trophy Points:
    3
    Location:
    Dresden
    Lucky you! I got my iPhone in February 2013 and so I'm out of this special time slot..
  16. ripipemender
    Offline

    ripipemender Member

    Joined:
    Apr 5, 2012
    Messages:
    99
    Likes Received:
    5
    Trophy Points:
    8
    Location:
    North Kingstown RI
    Although I am generally happy with my involvement with the GENIUS bar at the apple store I had a bad meeting yesterday at the Providence Place Mall Apple Store. I had an appointment for a battery issue with an I phone 5, Well documented all over the web, apple forums,. well I met with my GENIUS bar rep, who i gave information on problem. He talked down to me in a condescending manner, but this does have a benefit, things you may not know are given to you. he went on to tell me there is no problem with battery, it is the software causing the problem….Background refresh, blue tooth and other things like that. i bought into this solution and we turned all of these services off and I left with the thought that all was good in iPhone land. after a while thinking about it the light went off in my head…….what I n had done to my IPHONE was to make it a very very expensive DUMB phone…..i could go for a .99 cent flip phone from Walmart and not bother with the upgrade to iPhone 6 and save a bunch of money. But will I i don’t think so. Is this person I spoke to a GENIUS for the bar I think NOT. it is just a shame for this type of pass off be allowed.


    Sent from my iPad using Tapatalk
  17. horizon
    Offline

    horizon New Member

    Joined:
    Sep 1, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    are you going to use a portable battery charger? here is an article that helps you distinguish different chargers: Edited

    Admin edit: Removed link to personal blog. Please read our rules. Thanks.
    Last edited by a moderator: Sep 2, 2014
  18. hoben02
    Offline

    hoben02 Member

    Joined:
    Jan 18, 2011
    Messages:
    201
    Likes Received:
    6
    Trophy Points:
    18
    Location:
    california, usa
    Take a look at app sys-activity will show the running processes
Similar Threads
  1. Kensterfly
    Replies:
    1
    Views:
    621
  2. mpossoff
    Replies:
    11
    Views:
    1,903
  3. monkeymagic
    Replies:
    0
    Views:
    474
  4. iZIGGA
    Replies:
    5
    Views:
    1,017
  5. Ikram232
    Replies:
    0
    Views:
    3,618
Loading...

Share This Page