Apple Aware of iPhone X Cold Weather Bug

Discussion in 'Apple & iPhone News' started by Maura, Nov 10, 2017.

  1. Maura

    Maura iPhoneForums.Net News Team Staff Member

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    iPhone X doesn't work in cold.JPG

    AppleInsider reports today that Apple has said that it is aware of complaints from a number of iPhone X owners that started to appear on a thread on reddit after one user said that his iPhone X became unresponsive the minute he walked out into a cold weather environment. This situation is exacerbated by the fact that the iPhone X doesn’t have a physical home button, and therefore you rely on touching the display rather than an actual physical button, so if the display is literally “frozen,” that can be a problem.

    “We are aware of instances where the iPhone X screen will become temporarily unresponsive to touch after a rapid change to a cold environment,” an Apple spokesperson told The Loop. “After several seconds the screen will become fully responsive again. This will be addressed in an upcoming software update.”

    Apple went on to say that iPhones, iPads, and the iPod touch are all designed to work in ambient temperatures between 32 and 95 Fahrenheit. Anything above or below that can lead a device to “change its behaviour to regulate its temperature,” said Apple, which can even mean the phone shutting down altogether, as can happen when you leave your iPhone in the sun on a very hot day, for example.

    Image: YouTube

    Source: Apple acknowledges iPhone X becoming unresponsive in cold weather, promises software fix
     
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  2. iDan

    iDan Administrator Staff Member

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    Interesting to see how a software update will fix this?
     
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  3. scifan57

    scifan57 Super Moderator Staff Member

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    Operating an iPhone in a very cold environment can also cause extremely rapid battery drain. I've seen a battery go from 50% to low power shut down in less than a minute. Warming up the iPhone results in most of the charge level returning.
     
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