Kids and us together own 5 iphone 7 bought together almost two years ago. Now 3 of 5 iPhone in the family have the same failure. - speaker grey out when making or receive call - cannot hear other party - microphone does not work either, with phone or face time. - can only make or receive call through bluebooth! First my son's iPhone 7 had this in July. Took to apple support and they tested it and say yeah it's their problem and they replced the phone. Then last month, same thing happed to my iPhone 7 and my other son's iPhone 7 plus. took to apple support, they see the issue but said that they covered it for a while now they think it's not their problem and we are out of luck! the only way is we pay to have them fixed. How could this not be a systematic issue when 3 of the 5 phone have the exact failure and all happen close to each other? All five phone were bought together through T-Mobile 2 years ago as a family plan. So must be a problem batch. I am so angry with apple. Anybody know how to pursue this to make appel act? expose somewhere? where? my local TV has a consumer show and I will give them a call and see if they could help. I am ******! #!#!