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  1. #1
    Junior Member
    Join Date
    Jan 2011
    Location
    South Carolina
    Posts
    23
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    10689

    Apple Care Policy Change

    There's a new policy regarding Apple Care and Apple Care Plus. You can ONLY order it online when you order a product. Otherwise you have to do it via phone (1-800-275-2273).

    When I ordered my iPhone 5 and later an iPad Mini, I was told by Verizon that I had 30 days to purchase Apple Care. Went on-line and could find no BUY button in any of the Apple links. Finally did it via phone and Apple rep told me "No more boxes via mail, just emails confirming the purchase(s).

    If you are a registered Apple customer, you'll still need the Serial Number of the products.



  2. #2
    Senior Member
    Join Date
    Feb 2012
    Location
    Cleveland, Ohio
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    1,296
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    59831
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    110 times

    Apple Care Policy Change

    I just did that Wednesday night!!!


    ~iPhoneMommy~

    Sent from my Black, 16GB, iPhone 5 using Tapatalk.
    iPhoneMommy

    ~Tech Obsessed Mom~
    iPhone 5 - White - 16GB
    <3 upgrade date November 2014 <3

    "Be nice to people on your way up because you'll meet them on your way down."
    - Wilson Mizner

  3. #3
    Member
    Join Date
    Sep 2012
    Location
    Central IL
    Posts
    39
    Member #
    84209
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    4 times
    Yeah- thanks to the above poster's advice, I did this yesterday. And no thanks to the chat person at the Apple Store online, who told me I'd have to take the phones to an Apple retail store to have them registered. On the phone was much easier.
    "La felicitą della nostra vita dipende dalla qualitą dei nostri pensieri"

    -Marco Aurelio


    {The happiness of our life depends on the quality of our thoughts. - Marcus Aurelius, orig. "Felicitas vitae dependet qualitas cogitationes."}

  4. #4
    Senior Member
    Join Date
    Feb 2012
    Location
    Cleveland, Ohio
    Posts
    1,296
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    59831
    Liked
    110 times

    Apple Care Policy Change

    Yeah our apple store is 30mins away which isn't AWFUL but calling over the phone is WAY easier. I'm glad I could help ya out!


    ~iPhoneMommy~

    Sent from my Black, 16GB, iPhone 5 using Tapatalk.
    iPhoneMommy

    ~Tech Obsessed Mom~
    iPhone 5 - White - 16GB
    <3 upgrade date November 2014 <3

    "Be nice to people on your way up because you'll meet them on your way down."
    - Wilson Mizner

  5. #5
    Super Moderator
    Join Date
    May 2012
    Location
    The Great State of Michigan
    Posts
    3,744
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    73717
    Liked
    187 times
    My Apple Store is only 15 minutes away and so it wasn't a big deal for me to go in and buy my apple care plus. In fact, it gave us a chance to play with IPads, minis and iMacs. That store is so tempting to me...now I have the mini and the iMac in my head!

  6. #6
    Senior Member
    Join Date
    Feb 2012
    Location
    Cleveland, Ohio
    Posts
    1,296
    Member #
    59831
    Liked
    110 times

    Apple Care Policy Change

    I know isn't that the truth! It's like "ill take one of those.....and one of those.....maybe two of those". Sorry. A little OT I know


    ~iPhoneMommy~

    Sent from my Black, 16GB, iPhone 5 using Tapatalk.
    iPhoneMommy

    ~Tech Obsessed Mom~
    iPhone 5 - White - 16GB
    <3 upgrade date November 2014 <3

    "Be nice to people on your way up because you'll meet them on your way down."
    - Wilson Mizner

  7. #7
    Senior Member
    Join Date
    Sep 2012
    Location
    N. E. Ohio
    Posts
    755
    Member #
    85034
    Liked
    53 times
    I had no problem driving the 15 miles to get to the Apple Store. I just had a problem parking my car a mile away.

    I don't like big crowds and that place was packed. It was a weekday too. I was having an issue getting my iTunes recognized and that 30 pin plug apparently was bent.

    The person who helped me said they would have to order a replacement part. Did I want it sent to my house or pick it up at the store? I told the girl that I had no intentions on coming back to the store and you didn't have a replacement? She said they had them but I would have to pay for it! Huh? I was sort of stunned and just said deliver it when out of the clear blue sky she suddenly thinks they have one. She returns with a replacement for me.

    I know business is business but how difficult could it have been to simply give me one they had for sale if they didn't have any? It's an Apple Store.

    Haven't been back, don't intend to either.
    My name is for the birds. It's not Bill. Please just call me "hook." And remember to be respectful. We are all here to help each other.


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