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  1. #1
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    Oct 2011
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    Question iMessage using wrong number

    Hi all. First post so please be gentle.

    I am using an iPhone 4 and upgraded to iOS5. One of the main benefits I find to this is iMessage. However, like everything good in life, I have a problem with it.

    When I bought the iPhone 4 some months ago, I ported from one network to another. When I went o the new network the phone had a number assigned to it but I kept my original number during the port over. Now when I use iMessage the phone is using the phones' number as opposed to my actual telephone number that everyone has saved in their phone. Therefore, when I iMessage them I get a reply saying "Who's this?" as an unrecognised number is appearing on their screen.

    I have attempted to change my number in the phone settings and on iTunes but to no avail. I'm aware I can also use my e-mail address but I don;t want everyone to have to save that aswell.

    Any ideas please?



  2. #2
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    40096
    Quote Originally Posted by IrishiPhone View Post
    Hi all. First post so please be gentle.

    I am using an iPhone 4 and upgraded to iOS5. One of the main benefits I find to this is iMessage. However, like everything good in life, I have a problem with it.

    When I bought the iPhone 4 some months ago, I ported from one network to another. When I went o the new network the phone had a number assigned to it but I kept my original number during the port over. Now when I use iMessage the phone is using the phones' number as opposed to my actual telephone number that everyone has saved in their phone. Therefore, when I iMessage them I get a reply saying "Who's this?" as an unrecognised number is appearing on their screen.

    I have attempted to change my number in the phone settings and on iTunes but to no avail. I'm aware I can also use my e-mail address but I don;t want everyone to have to save that aswell.

    Any ideas please?
    I can't help in any way yet, sadly, but if it's any consolation I have the exact same problem. I will return with an answer if I find one!

    Ok fixed! I basically turned off both facetime then imessage in the settings, then turned them back on and the number has changed. There is a more in depth description here, but I didn't need to follow all the steps before everything was working again!

    https://discussions.apple.com/thread...art=0&tstart=0

    Cheers, Steve
    Last edited by meady100; 10-21-2011 at 04:33 PM.

  3. #3
    Junior Member
    Join Date
    Oct 2011
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    39760
    Quote Originally Posted by meady100 View Post
    I can't help in any way yet, sadly, but if it's any consolation I have the exact same problem. I will return with an answer if I find one!

    Ok fixed! I basically turned off both facetime then imessage in the settings, then turned them back on and the number has changed. There is a more in depth description here, but I didn't need to follow all the steps before everything was working again!

    https://discussions.apple.com/thread...art=0&tstart=0

    Cheers, Steve
    Excellent Steve. That's it sorted. Thanks a million!


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